Infrastructure Administrator

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

This position qualifies for a $1,500 Sign-On Bonus 

PLUS Competitive Benefits Packages, 401K Program with a Company Match, Property Amenity Discounts (F&B outlets, Starbucks, Retail and Spa) and more!

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for daily administration and support of a network/server environment. Installs, configures, and maintains system software. Monitors network performance, investigates issues and deploys solutions. Plans and implements upgrades, patches, and installation of new applications and equipment. May assist with evaluating new technologies to optimize network efficiency and performance.  

• Maintain the IT network infrastructure and provide day-to-day monitoring, troubleshooting, and maintenance of all network devices.
• Develop and manage projects to enhance and expand the network, including cost analysis, detailed design, project planning, implementation, detailed documentation and cross-training of peers.
• Understanding of LAN/WAN design and topology
• Tests and evaluates network systems to eliminate problems and make improvements.
• Understanding of using packet/protocol analyzers to find and remedy application and network performance issues.
• Understanding of Windows Server roles and services including DNS, DHCP, Active Directory
• Installs, supports and manages servers and resolves issues as needed.
• Knowledge to support, upgrade, and maintain Cisco routers, firewalls, and IDS devices in the IT infrastructure.
• Knowledge of supporting Wireless networks, access points, and wireless encryption methods.
• Supports, promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Installs patches and performs system backups and recovery.
• Monitors system configuration, storage arrays, backups and maintains data files.
• Provides technical support and guidance to users.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Management of Windows based server environments; patching, upgrading and troubleshooting
• Support and deploy VMware environments
• Working knowledge of Storage Area Networks
• Manage Windows Active Directory including GPO, Group Creation, etc

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Bachelor's degree from four-year College or university; or equivalent combination of education and experience.
• 2-6 years related experience and/or training
• Working knowledge of current Windows operating systems
• Expert Knowledgeable of Cisco networking fundamentals
• Experience supporting current Microsoft Office suite
• Experience troubleshooting computer hardware, software and operating systems
• Full understanding of VLAN, Ethernet, MPLS, DNS, WINS, FTP, HTTP, and Wireless
• Knowledge of Microsoft active directory administration
• Cisco, VmWare and/or Microsoft certifications a plus
• Cisco IP phones, Micros POS, AS/400, and Bally ACSC support experience is a plus

SUPERVISORY RESPONSIBILITIES                                                     

• This job does not have supervisory responsibilities.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

Must obtain a First Aid/AED certification.  Must successfully complete C.A.R.E or TIPS training.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud.

Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer