Banquet Set-Up (On-Call)

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

• Providing stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service
• Assist guests with retrieving, preparing and setting up display, as required to serve party/banquet room events
• Follow appropriate food handling procedures to ensure safe, quality products if assisting with moving food product
• Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning, sanitizing, sweeping and mopping all areas
• Ensure that all areas are clean and attractive including but not limited to cleaning tables and removal of dishes, cups, tableware, debris and litter and cleaning floors
• Ensure supplies are stocked as needed including but not limited to plates, napkins, tableware, condiments and food products
• Perform tasks as needed to complete necessary paperwork
• Set up, tear down and clean up party room/banquet areas for events including proper arrangement and presentation of tables, chairs, decorations, AV equipment, stages, podiums, and food and beverage products or other props or products as needed
• Operate machinery as needed such as ice or beverage machines
• Receive and properly store and use items including pop canisters, CO₂ tanks, bottled beverages and linens
• Preparation and presentation of buffet style service lines including dessert stations, banquet lines, and banquet bars
• Compile information, complete and submit paperwork as needed

• Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter
• This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned.  Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 

• Must be 21 years of age

• High school diploma or general education degree (GED); or a minimum of one to three months of related experience and/or training; or equivalent combination of education and experience
• Ability to prepare, read and comprehend documents.
• Ability to write reports and correspondence
• Ability to speak and communicate effectively with individuals and before groups of people

• Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs including but not limited to counting money
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

• Must be able to qualify for any and all licenses or permits required by local, state or federal law
• Regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms
• Frequently is required to talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl

• Physically mobile with reasonable accommodations including ability to push, pull, carry and frequently lift up to 50 lbs. or more with assistance, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

• The noise level in the work environment is sometimes very loud

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer