Marketing Coordinator

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

- Adheres to all departmental and property policies and procedures regarding guest service standards.

- Assists with creation, implementation, and execution of casino events.

- Coordinates travel transportation for cross-property groups and vendors.

- Participates in the creative approval process regarding direct mail and event offers to ensure mailings are approved in a timely basis and meet established deadlines.

- Responsible for ensuring that all information from direct mail programs/promotions/events is tracked completely and accurately.

- Assists the Player Development team in hosting Premium level casino customers in a gracious and amiable manner relative to each player’s gaming action and overall worth to the property.

- Participates at events, parties, and promotions as directed. - Ensures effective communication to all Marketing divisions in order to maintain a constant flow of information.

- inputs and follows up on procurement system requests for all Marketing purchases (such as collateral materials, promotional supplies, direct mail printing and postage, business cards, office supplies, etc.).

- Distributes sample promotional coupons, direct mail coupons, marketing calendars, etc., to Executive Offices and other departments as directed.

- Tracks all departmental expenses and assists with financial reporting.

- Compiles and prepares information fact sheets regarding monthly direct mail offers, promotions, host events, and all other Marketing activities and informs property managers, Marketing, and other affected departments in a timely manner.

- Provides telephone support for event reservations and customer comment calls as needed.

- Reviews tracking process and reports pertaining to property’s customer comment cards and letters; assists with responding to customer comment cards and letters as directed.

- Assists with the Emceeing of drawings and promotions as needed.

- Assists with the copywriting of direct mail pieces and the weekly property newsletter.

- Performs all other related and compatible duties as assigned.

- Maintains strict confidentiality in all company matters.

- High School Diploma or equivalent required; Bachelor’s degree from an accredited four-year college or university in Marketing or related field preferred.

- Minimum one (1) year of experience in Marketing, Advertising, Sales, or related industry required.

- Must be proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).

- Ability to maintain a high level of confidentiality and professionalism.

- Must have excellent written and verbal communication skills; must be fluent and literate in English.

- Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.

- Must have exceptional problem-solving, analytical, customer service, interpersonal, and organizational skills.

- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

- Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.

- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

- Must be able to work a flexible schedule including nights, weekends, and holidays as business needs dictate.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer