Player Services Cashier- Full Time

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

The Player Services Cashier is responsible for performing high volume cash and non cash transactions for guests including validating and redeeming slot machine TITO tickets, cashing checks and chips, exchanging currency, and processing credit card advances.  Cashier also acts as a first point of contact for guest questions, concerns, and information regarding rewards programs and marketing promotions.

$15.50/hour + Tips!

• Redeems slot machine TITO tickets. 
• Cashes chips and redeems players' winnings for cash.
• Operates assigned bank or window according to procedure.
• Promote rewards program to include educating guests on benefits, signing guests up for cards, re-issuing cards, data entry, and account look-ups.
• Pass out entry forms for promotions, answer questions, answer phone, and perform miscellaneous other tasks as assigned by Casino Marketing.
• Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank.
• Counts down bank or window at end of each shift and reconciles to the Cage accountability.
• Ensures that all key control procedures are executed according to established guidelines. 
• Ensures that contents of the banks are organized so they can be readily counted at shift changes.
• Prepares and completes all job-related paperwork as approved in the internal Control Submission.
• Assists with the NRT kiosk as needed in relation to emptying or filling the units. Participates in and attends meetings as requested.
• Completes Currency Transaction Reports as required by law. 
• Conducts “Verifications” (doubles) to ensure the accuracy of transaction being paid. 
• Maintains a clean, well-organized work area and environment.
• Processes Credit card withdrawals through the Game Cash system.
• Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. 
• Performs duties in a safe manner; reports any potential safety hazards to management staff. 
• Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service. 
• Maintains strict confidentiality in all company matters.

• Must be at least 21 years of age.
• High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. General cashiering background or prior money handling experience required. 
• Must be able to read, write legibly, understand, and speak English.
• Must have good math skills (add, subtract, multiply, and divide).
• Ability to tolerate second-hand smoke, noise, and bright lights. 
• Ability to work at a fast pace in often crowded/noisy environment.
• Must meet professional appearance standards as prescribed by company policy.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. 
• The employee must be able to lift and/or move up to 50 lbs.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer