Surveillance Technician- Full Time

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

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SUMMARY: Assist the Lead Surveillance Technician in managing CCTV analog matrix and digital recording system. Keeps equipment operating with routine cleaning, repair, and installation of new or replacement CCTV equipment.

ESSENTIAL RESPONSIBILITIES include the following.  Other duties may be assigned.

• Responsible for supplying the Lead Surveillance Technician with an accurate record of equipment malfunctions, assist the Lead Surveillance Technician with fixing any malfunctions in a timely manner, and reporting such to the Indiana Gaming Commission and the Director of Surveillance.
• Completes preventive maintenance/ equipment schedules.
• Repairs Surveillance Equipment
• Works at heights on ladders, scaffolding and lifts.
• Assist with low voltage, CCTV camera placement and installs, digital recorder maintenance and installs, IT networking, UTP Cable and Coax pulls.
• Must gain and keep CCTV Equipment Certifications (Digital & Analog Certifications)
• Stay up to date up on new CCTV Equipment technology (Analog/Digital & IP Equipment)
• Maintain professional relationship with all CCTV vendors, distributors, and manufacturers
• Reports directly to the Director of Surveillance.
• Assist all Departments.
• Provide positive communication and use Marquee Service skills with every patron and co-worker.
• Perform duties in a safe manner; report any potential safety hazards to management staff.
• Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.  Ability to write routine reports and correspondence. Excellent verbal and written communication skills.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance.

  Possess ability to operate an adding machine and have basic computer skills.

• Should be able to define problems, collect data, establish facts, and draw valid conclusions. 

• Team Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the Team Member is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The Team Member is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

• The Team Member must be able to lift and/or move up to 50 lbs.

• The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• The noise level in the work environment is usually very loud.
• Team Member will be exposed to an environment containing unrestricted second hand smoke.
• All Team Members at Hollywood are under surveillance (and audio surveillance in limited areas).  Performance may be observed and recorded.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer