Take 2 Attendant

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

The take 2 attendant is primarily responsible for serving patrons and taking their order in a timely and friendly manner.

ESSENTIAL RESPONSIBILITIES 

- Greet guests take food and beverage orders efficiently and present food and check as necessary.

- Prepare and complete guest food orders

- Understand all portions of the menu and what is offered within the venue

- Settle checks using multiple tenders in a single transaction at times, utilizing property cash handling procedures.

- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

- Provide “A” service to all guests, holding appropriate standards of service to all guests

- Understand and inform guests of property promotions within the outlet

- Promote the property and food & beverage specific promotions and specials

- Recognize and resolve guest dissatisfaction, escalating to management when necessary

- Perform opening and closing procedures as assigned by management, ensuring cleanliness and organization of venue.

- Maintain company appearance and grooming standards

- Follow all safety and compliance procedures

- Maintain a clean kitchen and safe work environment

- Develop and maintain a positive working relationship both within department and within other departments, as well as with guests

- Ability to maintain a bank and handle cash effectively

- Bussing, cleaning, and stocking dining area as necessary

- Ability to maintain rapport and communicate with cooks and work as a team

QUALIFICATION REQUIREMENTS

- Obtain and maintain Serve Safe Food Certification and BASSET certification

- Ability to lift 50 pounds

- Excellent communication skills both written and oral with internal and external guests

- Ability to acquire and maintain a gaming badge

- Ability to work on feet for 8 hours or more

- Must be 21 years or older to serve alcohol

- Must be 21 years or older to work on the casino floor

- Must have High School diploma or GED

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer