Senior IT Systems Analyst

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. 
• Develops trusted business relationships with property decision-makers and executives.
• Identifies opportunities for the use of technology to drive property profitability and growth.
• Facilitates the adoption and effectiveness of technology-based capabilities.
• Plans and manages small- to medium-scale initiatives.
• Helps shape the vision of long-term technology strategy.
• Conducts research to determine if solutions to business needs currently exist at the company.
• Facilitates requirements and design sessions with business partners.
• Develops functional specifications and use cases for new capabilities.
• Contributes business partner perspective to discussions within the iT organization.
• Assists with the planning and execution of user acceptance testing and change management.
• Works with Corporate iT to define forward-looking strategy and roadmap.
• Creates standards, processes, and guidelines to document and support business use of iT capabilities.
• Works with business partners to develop and evaluate cost-benefit and ROi analyses.
• Participates in the execution of intake and prioritization exercises.
• Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
• Maintains strict confidentiality in all company matters.

• Bachelor’s degree in Computer Science or Management information Systems required.
• Subject matter knowledge of Gaming Operations required.
• Minimum four (4) years of related experience as a Business or Systems Analyst.
• 4+ years of experience developing functional specifications, use cases, and testing plans.
• 4+ years of experience in SDLC methodology.
• 4+ years of experience leading small and medium-scale initiatives.
• 1-2 years of working knowledge of SQL and relational database design principles.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to communicate clearly, efficiently, and persuasively; must be fluent and literate in English.
• Must have the ability to incorporate creative approaches to various projects by taking initiative and working independently.
• Ability to engage business partners and quickly develop trusting relationships.
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to solve problems, think critically, and overcome delivery hurdles.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer