Food Runner - The Sportsbook

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

• Provides fast, friendly, professional, and responsive customer service. Greets each guest approaching their station.
• Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients).
• Responsible for wiping down server-side expo area, and all touching areas as needed. Removes all tainted dishware and trashes to dish pit.  Sweeps floors and keeps them clean and dry throughout shift.
• Ensures a successful tray-up and run delivery of all ordered items are properly to the corresponding table.
• Reads food orders from computer printout and confirms that all food items are prepared as ordered, according to the established menu.
• Ensure all food items are prepared according to standard recipes and menu to ensure consistency of products to the guests.
• Ensures plate presentation is according to established guidelines. 
• Assists in replenishing front line provisions, condiments and plate ware as they become diminished. Use the FIFO method in stocking any food items.
• Wipes counter areas, sinks, and floors to maintain a clean and safe work station.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
• Maintains par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedure.
• Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.
• Provides personalized service and uses guests’ names when possible.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. 
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

• High school diploma or equivalent; or one to two years related experience in food service operation and/or training; or equivalent combination of education and experience.
• Must have knowledge of kitchen sanitation, operation, and maintenance of kitchen equipment.
• Must have basic knowledge of food preparation techniques.  Must have knowledge of weights, measures, and recipe yield.
• Must be able to work required schedule which may include nights, weekends, holidays and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.
• Must be at least 21 years of age or older.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer