Hotel Attendant

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

• Performs duties as assigned to include but not limited to cleaning, maintaining, and stocking the following areas: lobby, laundry services, food service areas, guest rooms, hallways, pool area, deck, meeting rooms, team member break area, public wash rooms, staircases, and elevators.
• This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and employees.
• Reviews section report to determine assigned rooms to be cleaned.
• Checks with Front Desk personnel to determine room status, i.e., vacant, occupied, etc.
• Cleans hotel guestrooms in accordance with hotel cleaning standards policy.
• Restocks and replaces all amenities as needed.
• Stocks Attendant/Lobby cart with the appropriate supplies and cleaning chemicals daily.
• Cleans all public areas, including windows and mirrors.
• Cleans and empties all ashtrays.
• Maintains cleanliness of hallways, stairwells, public vending areas, and team member break area. 
• Performs functions in Laundry Room to include but not limited to sorting, washing, drying, and folding laundry. 
• Restocks clean laundry/supplies in appropriate areas.
• Empties all public and team member trash containers when ¾ full.
• Loads dishwasher with soiled dishes, utensils, and cookware. 
• Fills with detergent and start the cleaning cycle. 
• Stocks cleaned dishes in the appropriate areas.
• Cleans all kitchen areas, mops and sweeps floors, wipes down walls and ceilings, and cleans drains, vents, and filters.
• Follows all safety rules and keeps the work area clean and in an orderly condition.
• Conducts self in an appropriate professional manner at all times.
• Consistently follows through with the appropriate actions when asked to complete projects or tasks. 
• Other duties as assigned.

• High School Diploma or GED equivalent required.
• 1-2 years of experience in Hotel Housekeeping operations/Laundry service is preferred. 
• Must understand and speak the English language.  

PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 25 pounds. The employee requires manual dexterity to operate all necessary equipment.  Specific vision abilities required by this job include close vision and distance. Must be able to push and pull carts and equipment weighing up to 250 lbs., occasionally.  Most tasks are performed independently with minimal direct supervision. Majority of work involves contact with cleaning products and chemicals.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer