We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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Provides superior customer service, positively effects interactions with external and internal customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
-Recognizes guess immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as a “walking information center”.
-Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge.
-Notifies supervisor, manager, or line chef of any food products that are not properly prepared.
-Ensures guest satisfaction through food quality checks and responsiveness to guest complaints.
-Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
-Anticipates, identifies, and provides for guest needs.
-Performs inventories and other duties as assigned.
-Performs tableside cooking, salad entrées, desserts and presents, opens and pours wines
Familiarity with food, beverage, and wine service.
Knowledge of table service procedures and table etiquette.
Excellent customer service skills.
Stable work history required.
These skills and abilities are typically acquired through two years’ food serving experience in a full service restaurant.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
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