Infrastructure Specialist

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Maintain the IT network infrastructure and provide day-to-day monitoring, troubleshooting, and maintenance of all network devices.
• Develop and manage projects to enhance and expand the network, including cost analysis, detailed design, project planning, implementation, detailed documentation and cross-training of peers.
• Understanding of LAN/WAN design and topology
• Tests and evaluates network systems to eliminate problems and make improvements.
• Experience in using packet/protocol analyzers to find and remedy application and network performance issues.
• Understanding of Windows Server roles and services including DNS, DHCP, Active Directory
• Installs, supports and manages servers and resolves issues as needed.
• Knowledge to support, upgrade, and maintain Cisco routers, firewalls, and IDS devices in the IT infrastructure.
• Knowledge of supporting Wireless networks, access points, and wireless encryption methods.
• Supports, promotes, and demonstrates superior customer service in accordance with department and company standards and programs. 
• Installs patches and performs system backups and recovery.
• Monitors system configuration, storage arrays, backups and maintains data files.
• Provides technical support and guidance to users.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Management of Windows based server environments; patching, upgrading and troubleshooting
• Support and deploy VMware environments
• Working knowledge of Storage Area Networks
• Manage Windows Active Directory including GPO, Group Creation, etc

QUALIFICATION REQUIREMENTS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Bachelor's degree (B.A. /B.S.) in computer technology or related field from four-year college or university; 5+ years related experience or training; or equivalent combination of education and experience. 
• Must be highly proficient in all Microsoft applications.
• Must have working knowledge of current Windows operating systems.
• Expert Knowledgeable of Cisco networking fundamentals
• Experience supporting current Microsoft Office suite
• Experience troubleshooting computer hardware, software and operating systems
• Full understanding of VLAN, Ethernet, MPLS, DNS, WINS, FTP, HTTP, and Wireless
• Knowledge of Microsoft active directory administration
• Cisco, VmWare and/or Microsoft certifications a plus
• Cisco IP phones, Micros POS, AS/400, and Bally ACSC support experience is a plus

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer