Food & Beverage Outlet Assistant Manager

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

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• Administers the overall activities of the restaurant operation on assigned shift.
• Establishes and administers training programs within the assigned restaurants.
• Counsels, guides and instructs personnel in the proper performance of their duties.
• Direct the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.
• Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.
• Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours.
• Ensures that available facilities are adequate ‘for performance of duties by assigned personnel.
• Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated.
• Monitors appearance of food served and communicates deviations from standard.
• Performs assigned input work in compiling annual budgets.
• Prepares and, coordinates the periodical performance reviews (90 days, annuals, etc.) of assigned personnel.
• Service standards used to measure success include, turnover rate, high staff morale, labor cost in line with budget and cleanliness of restaurant.
• Ensure team members to clean their areas as they perform their duties and assist with cleaning in other areas.
• Cross-train those within your department while encouraging, reinforcing and supporting your peers and team.

• Bachelor degree in Food and Beverage or related field.
• Five years of experience in the restaurant industry including 2-3 years as a supervisor.
• Must be able to train, follow and execute training manuals; have proven performance in implementing and maintaining food production operational standards.
• Must have excellent supervisory and communication skills/customer service.
• Must have knowledge of kitchen/restaurant sanitation, operation and maintenance of equipment.
• Must be able to work any day of the week and any shift, including holidays and weekends.
• Must pass Missouri Gaming License Process.
• Must present a well-groomed appearance.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer