Security Shift Manager

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

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• Overseeing for the overall security of the casino and support facilities in the absence of the Director of Security
• Following all Security Policies and Procedures, as they apply to the Accounting, internal Controls and Ohio Gaming Board Rules and Regulations.
• Establishing priorities, plan, supervise and insure open lines of communication exist between security and other departments
• Hiring, training, scheduling and evaluating security personnel 
• Formulating, implementing and enforcing the rules and regulations of the Security Department
• Reviewing all logs, and reports before the end of their shift 
• Performing the functions of the Security Officer or Dispatcher, as needed

• High School diploma or equivalent
• Must have 3 to 5 years of prior casino security or surveillance experience 
• Must have 2 to 3 years previous supervisory experience 
• Effective written and verbal communication
• Previous customer service experience
• Able to handle stressful situations dealing with the general public
• Ability to work in an environment, which may be noisy 
• Tactfulness when dealing with difficult team members, guests or situations 
• Ability to identify and quickly respond to potential problems, conflicts and to defend oneself and others in combative situations
• Run on level or graded surfaces, as well as the ability to effectively and efficiently move around all work areas, including walking and standing for long periods of time
• Must possess a valid state issued driver’s license
• Ability to multi-task as required, managers may be required to deal with many situations at one time and work well with all departments
• Ability to adapt and adjust as necessary
• Physically mobile with reasonable accommodations, including the ability to push, pull, carry and lift up to 35lbs., and the ability to push , pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job related duties in varying work areas, such as confined spaces

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer