Host/Hostess - Club 38 VIP Lounge

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

Position open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)

• $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)
• Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use
• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
• Discounted bus tickets  
• Hot meal served by the Leadership team once a month
• 20% discount for Starbucks, Ara Spa, and all food outlets 
• 100% Colorado Gaming License reimbursement after 90 days of employment 
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services (including Barstool merch) 
• Education reimbursement program and Annual Scholarship Program 
• Career development opportunities 

Responsibilities include: 

• Adhere to guest service requirement listed above.
• Responsible for monitoring alcohol consumption of the guest.
• Responsible for opening and closing side work.
• Requires a working knowledge and ability to apply and follow basic health code requirements.
• Interact in a professional manner with both the internal and external guests.
• Possess outstanding Guest Service skills.
• Maintain uniform and appearance standards.
• Team member must follow Ameristar policy and procedures, safety and sanitation guidelines.
• Effectively communicate with Casino Hosts, Coordinators and Player Development Manager regarding players.
• Prior to end of shift they must complete work assignments and clean their assigned areas.
• Perform various other tasks as assigned.
• Working hours are irregular and will cover days, nights, weekends and holidays.
• Greet guests and introduce self with a smile and a pleasant disposition. 
• Be familiar with menu, food preparation, and drinks. 
• Observe and anticipate guests’ needs. Keep tables cleared between courses. Refill beverages throughout the meal. 
• Bus tables after guest leave; wipe off entire table, chairs, and booth seats; reset tables in proper manner, inspecting silverware for cleanliness; check floor area of assigned station keeping it free.

• High School Diploma and or equivalent.
• Prefer prior casino experience and 6 months of previous food service experience
• Able to lift and carry trays 15 pounds or more
• Must be a team player with a positive attitude.
• Must be available and have a willingness to work flexible hours including nights, weekends and holidays
• Full knowledge and understanding of departmental rules, policies and procedures.
• Problem solver that takes direction well.
• Treats customers and team members with courtesy and respect.
• Possess excellent Guest Service skills.
• Excellent communication skills.
• Professional appearance.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer