Sports Bar Host/Hostess- Full Time

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

SUMMARY: Greet and seat guests in restaurant in a courteous and timely manner, and ensure that they receive quality food and service.

ESSENTIAL RESPONSIBILITIES include the following. 

• Answer the phone. Take reservations, answer inquiries, take messages.
• Seat guests, greet and show them to seats.
• Maintain service in dining area. Check on customers periodically to ensure customer satisfaction with the food, service, etc.
• Assist with side work of servers and bussers (e.g., napkin folding, silverware polishing).
• Assist servers with set up tasks: wipe down station; straighten, polish, and roll silverware; wipe down and polish stem ware; refill condiments; wipe tables and chairs; check linens, etc.
• Assist servers with closing tasks: reset station for next shift, complete all closing duties according to assigned side work.
• Provide positive communication and use ACES Service skills with every patron and co-worker.
• Perform duties in a safe manner; report any potential safety hazards to management staff.
• May be required to perform duties at the Lawrenceburg Event Center (LEC).
• Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
• Ensure legal drinking age. Including checking identification

SUPERVISORY RESPONSIBILITIES: None

AUTHORITY TO ISSUE COMPS: No

ACCESS TO GAMING AREA REQUIRED: Yes

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

EDUCATION and/or EXPERIENCE:

High school education or general education degree (GED); one to three months related experience and or training.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.  Ability to write routine reports and correspondence. Excellent verbal and written communication skills

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance.

Possess ability to operate an adding machine and have basic computer skills.

REASONING ABILITY:

Should be able to define problems, collect data, establish facts, and draw valid conclusions. 

CERTIFICATIONS, LICENSES, REGISTRATIONS:

Cast Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a Cast Member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position requires the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and enter walk-ins of -10 degrees to 140 degrees Fahrenheit with or without assistance. Must handle heat from cooking appliances, glassware and washing machines. Requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols. Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp).

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a Cast Member encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually very loud.
• Cast Member will be exposed to an environment containing unrestricted second hand smoke.
• All Cast Members at Hollywood are under surveillance (and audio surveillance in limited areas).  Performance may be observed and recorded.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer