Revenue Audit Manager

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

This position qualifies for a $1,500 Sign-On Bonus 

PLUS Competitive Benefits Packages, 401K Program with a Company Match, Property Amenity Discounts (F&B outlets, Starbucks, Retail and Spa) and more!

• Responsible for supervising and managing staff in the Revenue Audit department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.
• Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving deadlines.
• Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.
• Monitors revenue activities on the property via the exception process to ensure that all required documentation is completed in compliance with all applicable laws.
• Develops and implements procedural policies for Audits; makes corrections or revisions as needed and cooperates with internal and external Auditors.
• Completes journal entries, reconciles balance sheet accounts, and produces various revenue reports and statistical analyses.
• Creates financial spreadsheets and updates information on a regular basis.
• Provides professional representation at internal and external meetings and events.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.
• Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM.
• Maintains strict confidentiality in all departmental and company matters.

• Bachelor’s degree in Finance, Accounting, or related field required; 3-5 years of experience in Revenue Audit or similar accounting functions; or equivalent combination of education and experience. Previous supervisory experience required.
• Previous gaming industry experience preferred.
• Must have excellent written and verbal communication skills; must be fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have advanced computer skills, including Microsoft Office applications, CMS, SMS, and Accounting software.
• Ability to present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Must have the ability to read, analyze, and interpret various metrics, financial reports, legal documents, and governmental regulations.
• Must have the ability to write reports, business correspondence, and procedure manuals.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer