Workers Compensation Specialist

SUMMARY

The WC Specialist is responsible for assisting the Director, Compliance/Risk in creating, compiling and maintaining various reports, spreadsheets, databases, programs and processes as required by the State, Regulatory Agencies and/or Company Policies and Procedures. Independent decisions are necessary.

The WC Specialist must communicate and maintain a professional working relationship with all departments, vendors, guests, corporate and all other applicable contacts.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Perform daily reviews of various databases and organize reports as required by Company Policies and Procedures.

· Create and maintain Excel files as required by Company Policies and Procedures.

· Create and maintain eCabinet files as required by Company Policies and Procedures.

· Coordinate with Departments to maintain well-informed claim files in eCabinet as required based on the claim.

· Electronically file & compile necessary documents for all WC Claims as directed.

· Effectively communicate deadlines with departments to ensure cooperation.

· Maintain mailroom in a neat and orderly fashion by promptly distributing mail when provided by Warehouse.

· Maintain executive level breakroom in a neat and orderly fashion by keeping supplies stocked and readily accessible.

· Maintain executive conference room in an orderly fashion and assist departments in scheduling meetings through Outlook Calendar

· Timely communicate supply needs for mailroom, breakroom and general office supplies.

· Must be detail orientated, highly organized, and possess analytical and communication skills.

· Must assist Director, Compliance/Risk meet all required statutory and corporate filing deadlines.

· Provide excellent and prompt guest service to internal and external guests.

· Perform all other duties as assigned

· You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests. This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.

· Must be a minimum of 21 years of age.

· Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

· Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.

· Excellent telephone, email and business etiquette a must.

· Excellent grammar and communication skills a must.

· Time management is essential to maintain required deadlines.

· Ability to use discretion and maintain confidentiality a must.

· Must maintain personal credibility and trust within the organization.

· Must escalate concerns and matters to the Director, Compliance/Risk in a timely fashion.

· Proficient in vocabulary, spelling, punctuation and proofreading.

· Must be able to compose and prepare correspondence appropriate for the Risk/Compliance Department.

· Must portray a professional image on behalf of Hollywood Casino at Charles Town Races.

· Ability to work with minimal supervision, along with the ability and initiative to be a team player.

· Ability to effectively use a PC and Microsoft Word/Excel/Power Point

· Ability to learn new systems quickly

· Ability to operate a photocopier, fax machine and calculator

· Demonstrate ability to work independently or in a team environment.

· Demonstrating flexibility in priorities and work assignments is a must.

· Ability to comprehend and follow-through with

· High school diploma or equivalent required

· Proficient level skills in MS Excel, Word and Power Point, Outlook is a must

· Proven ability to maintain confidential information required

LANGUAGE SKILLS

Excellent communication skills both written and oral. Ability to: read, analyze, interpret and comprehend technical procedures, instructions, and correspondence/memos; write reports and business correspondence, effectively present information and respond to questions from groups of Directors, team members, guests and the general public.

REASONING ABILITY

Ability to interpret and apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

CERTIFICATES, LICENSES, REGISTRATIONS

Must meet licensing requirements of West Virginia Racing and/or Lottery Commissions every year of employment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The team member frequently is required to stand, walk, sit, and talk or hear. The team member is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The team member must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to very loud.

Employee will be exposed to an environment containing unrestricted secondhand tobacco smoke.