OTB MUTUELS TELLER (H)

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

• Enters customers' transactions into computer and issues tickets
• Cashes tickets, cancels tickets and pays out winnings.
• Counts all cash on hand at end of shift to balance to net cash responsibility.
• Provides friendly and efficient guest service.
• Sells vouchers and provides results and summaries as requested.
• Ensures scheduled simulcast races are on designated monitors in the OTB. Using the designated switching system.
• Tellers will punch tickets expeditiously and accurately.
• Tellers will take wagers, count back change and cash winning tickets accurately.
• Tellers will ensure all underage customers remain outside the green line. 
• Tellers will ask for proof of age from any guest who appears to be 27 or under and attempts to place a wager (follow Quality Standard “Verify ID for Wagering”).
• Tellers will assist novice wagerers with the wagering process by taking time to place and explain wagers in a friendly and non-intimidating manner.
• Tellers will ensure that guests complete IRS forms as required.
• Tellers will adhere to uniform grooming and appearance standards. 
• Tellers will answer or seek answers to all guest questions, including questions regarding the property, products and promotions.
• Other duties may be assigned.

• Must be a minimum of 18 years of age.
• High School diploma or equivalent.
• Six months related experience and/or training preferred; or equivalent combination of education and experience.
• Must be proficient with Microsoft Windows, Excel and Word.
• Must be able to read and write in English and have good verbal communicating skills.
• Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must be licensed by Maine Harness Racing Commission.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer