Games Tech

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

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• Promote and maintain good customer services.
• Vending Machine or Vehicle Diagnostic Experience a good fit.
• Troubleshoot and repair any and all related equipment, including all circuit boards, with proper training.
• Responsible for the initial set-up and checkout of new machines of all types, ensures the machines are in proper working condition.
• Performs repairs and preventative maintenance of all slot machines, and other technical equipment or operations related equipment, including cleaning machines and overhauls.
• Answer service calls and notify proper personnel to service customer if the Technician cannot address the problem.
• Maintain the integrity of the operation and related equipment and secure all company assets and property at all times.
• Responsible for the security of keys, radio, changer remote control and data system cards from check-in to check-out.
• Responsible for completing all regulatory and company operational logs/forms correctly, with proper training.
• Work with Slot Tech Manager and Slot Attendants to insure that the slot machines, associated equipment and data system monitoring equipment are in proper working order and all customer needs are satisfied.
• Performs renovations to slot machines.
• Tag repairable parts noting appropriate information.
• Circulate through the assigned area replacing broken or burned out bulbs, etc.
• Will advise Technician Manager in developing/teaching advanced electronic repairs.
• Assist patrons by explaining how the slot machines and pays, directions and other requests.
• Other duties may be assigned.

• Minimum 21 years of age.
• High school diploma or equivalent
• Must have troubleshooting skills and the ability to think logically. Some mechanical skills are desirable.
• Work experience in repair and maintenance of electromechanical equipment and/or new model vehicles.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write and email shift reports and also be able to update spreadsheets.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts Basic algebra 

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer