Beverage Server PT

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

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ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with Hollywood Casino Perryville policies, procedures and standards.
• Knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends.
• Responsible for mixing drinks to deliver to guests.
• Work as part of a team to provide beverage service as well as share gratuities with other Team members as appropriate.
• Monitor guests needs on a continuous basis and ensures all requests are promptly fulfilled.
• Maintains appearance of casino floor and work area.
• Accurate and efficient use of POS system.
• Monitor guests alcohol intake in accordance with training
• Assist other beverage personnel with maintenance such as side work and opening/closing duties.
• Participate as a team member with all servers, bartenders, bar backs, supervisors, and any other casino personnel to ensure efficient operations.
• Will adhere to all policies, procedures, rules and regulations of Gaming and Leisure Properties, Perryville, and the Maryland State Lottery.
• Assist with Marketing & Promotions as needed.
• Will adhere to the “Appearance Standards for Beverage Servers”
• Declares tips through time and attendance system at the end of each shift.
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES:

There are no supervisory responsibilities for this position.

QUALIFICATIONS:

To perform this job successfully, a Team member must be able to perform each essential duty satisfactorily. Employment is contingent upon the successful completion of a background check, drug screen and state licensing requirements.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Must be a minimum of 21 years of age.  High School diploma or equivalent and three months related experience and/or training; or equivalent combination of education and experience.  Basic computer knowledge.

LANGUAGE SKILLS:

Must be able to read and write in English and have good verbal communicating skills.

MATHEMATICAL SKILLS:

Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must qualify for a license with the Maryland State Lottery Agency and meet any credentialing requirements of the Maryland Gaming Control Board. 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team member is regularly required to talk or hear.  The Team member frequently is required to stand; walk; and use hands to finger, handle, or feel.  The Team member is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The Team member must be able to lift and/or move more than 30 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a Team member encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer