Casino Kiosk Attendant

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

• Responsible for filling, balancing, and dropping all kiosk machines assigned per shift.
• Performs daily maintenance, cleaning, and servicing of kiosk machines.
• Reports issues surrounding the kiosks to Kiosk Lead.
• Responsible for buys, transfers, and exchanges with the Main Bank.
• Monitors daily activity of machine status on the Cage X-Change Manager.
• Researches all shift variances and reports problems to Kiosks Team Lead.
• Works directly with TDN services on all machine maintenance and upgrades.
• Scans TiTOs, handles jackpots, and generates all shift reports for balancing purposes.
• Responsible for short pays and kiosk customer disputes.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

• High School Diploma or equivalent required.
• General cashiering background or prior money handling experience strongly preferred.
• Must have excellent written and verbal communication skills; must be fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have strong computer skills. - Must possess excellent customer service and interpersonal skills.
• Must have basic math skills, including the ability to add, subtract, multiply, and divide.
• Ability to move effectively and efficiently around work area.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer