We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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- Sell pari-mutuel wagers to guests
- Cash winning tickets and vouchers for guests
- Provide information to guests in a courteous, polite manner
- Maintains a working knowledge of terminal procedures and troubleshooting
- Handles guest deposits and withdrawals
- Balance daily receipts and reconcile any shortages Essential Duties Relative to Performance Review:
- Provide professional representation at internal and external meetings and events
- Demonstrate abilities to meet performance expectations with Communications, initiative/Problem Solving, Guest Service/interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics
- Adhere to all Corporate and local policies, procedures, and operating guidelines.
The person in this role has no supervisory responsibilities; however, in the absence of a supervisor, they may be asked to: - Answer routine questions from co-workers
- High School Diploma/GED; 6-12 months of experience or equivalent combination of education and experience; Money handling skills are encouraged.
- Must have the ability to respond to common inquiries or complaints from guests
- Must have the ability to perform basic math skills
- Must have the ability to identify problems, collect data, analyze, and draw valid conclusions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Sitting 100% of the time - Lifting/moving maximum of 25 lbs - Ability to see 20/20, color, and/or peripherally
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
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