Table Games Dealer

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Creates and ensures a fun-filled and entertaining environment where the flawless delivery and execution of service excellence are paramount.
• Provides accurate and efficient dealing at assigned table games by providing the rules of the game to guests, according to state and facility established requirements.
• Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.
• Ability to calculate odds quickly and accurately to pay winning bets and collect losing bets.
• Performs accurate chip and cash transactions.
• Maintains game security and protects company assets at all times.
• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
• Performs all other related duties as assigned.

JOB REQUIREMENTS:

• Previous dealing experience preferred.
• Knowledge of multiple table games preferred; Blackjack/Craps or Blackjack/Roulette.
• Successful completion of dealer school / program required.
• Strong hand / eye coordination and manual dexterity skills are preferred.
• Must successfully pass an audition to determine the performance levels and abilities.
• Must be able to successfully complete the background check and licensing process, required by the Maryland State Lottery Agency regulations.
• Must possess strong money handling and documentation skills.
• Must be able to wear and appear comfortable in the assigned uniform provided by Hollywood Casino.
• Must be able to walk and stand for at least a full eight (8)-hour shift.
• Ability to bend reach, pull, push, kneel, squat and grasp as needed.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
• Ability to perform duties at station assignments that are busy with limited space, have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.
• Ability to work in a fast paced environment and effectively communicate with guests, Cast Members and management is mandatory.
• Must be able to handle all types of guest related situations, relay all guest compliments and complaints to Table Games Management.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer