Guest Room Attendant

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

General Accountabilities: 

• Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed. 
• Maintains and cleans all equipment used throughout the course of a shift, as directed. 

• Maintains proper documentation of all duties accomplished during a working shift, as directed. 
• Reports all safety hazards or maintenance deficiencies for proper handling. 
• Abides by all security measures. 
• Greet all guests throughout the shift with the proper salutation and pleasant expression. 
• Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. 

• Performs all duties in a quiet and orderly manner. 
• Assists the house person with department projects, as needed. 
• Maintains strict confidentiality in all company matters. 

Qualifications: 

• High School Diploma or equivalent preferred, but not required. 
• Six (6) months of previous cleaning experience preferred. 
• Willingness to learn and follow directions. 
• Ability to maintain a high level of confidentiality and professionalism. 
• Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom. 

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer