Banquet Set Up Person

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

Position is open until filled

Responsibilities include: 

• Adhere to guest service requirement listed above 
• Adhere to established department and property policies and procedures regarding guest service standards
• Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or guest
• This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty
• Assure all tables are clean and properly and safely set
• Assure all audio and visual equipment is properly set
• Enforce all Liquor laws and regulations
• Ensure quality service standards are followed and cost controls are adhered to
• Set up all banquet and room stations according to checklist
• Know the menu and answer questions regarding food preparation
• Anticipate guest needs and respond to any requests, or place guest in contact with an appropriate person for assistance
• Perform breakdown of used place settings and utensils and transport to dishroom
• Be familiar with the safe handling of cleaning products and equipment and supplies, and Banquet equipment and stores
• Assist banquet and bar service as needed
  

• High School Diploma with one year Guest service experience desired.
• Ability to share or divide attention among several ongoing activities, projects or assignments
• Strong customer service skills
• Ability to work effectively with independence and as part of a team
• Ability to follow all policies and procedures including but not limited to attendance, appearance, safety, and security policies
• Must be able to work flexible hours including evenings, weekends, holidays
• Must successfully complete a TiPS class within 45 days of hire
• Ability to share or divide attention among several ongoing activities, projects or assignments
• Ability to follow all policies and procedures including but not limited to attendance, appearance, safety, and security policies
• Organized with a fine attention to detail and the ability to look / plan ahead
• Ability to identify circumstances or incidents that require the notification and/or approval of others
• Ability to work flexible hours including evenings, weekends, holidays
• Ability to work at a fast pace with a sense of urgency
• Ability to effectively work independently and as part of a team
• Excellent Guest service skills; outgoing personality and demonstrate friendliness and enthusiasm
  

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer