Surveillance Agent I

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
• Discounted Casino bus tickets  
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20% discount for Starbucks, Ara Spa, and all food outlets 
• 100% Colorado Gaming License reimbursement after 90 days of employment 
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program 
• Career development opportunities 

Responsibilities include: 

• Maintain surveillance watch in all areas and activities.
• Record any irregular activities as required.
• Video surveillance of the activities of customers and employees in all gaming and money handling areas.
• Report (verbally and in writing) any violations of Gaming, company policies and procedures, and any safety concerns to the appropriate supervisor or manager.
• Report and offer solutions to any area of vulnerability to loss from internal or external sources.
• Maintain thorough knowledge of Gaming Regulations, company policies and other department procedures.
• Maintain compliance with department procedures and company policies.
• Work on special projects as needed assigned by Surveillance Management.
• Maintain strict confidence regarding company matters.
• Adhere to established policies and procedures regarding customer service standards.
• Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off.

• Gaming Casino Surveillance experience preferred (0 to 1 years)
• Must pass a basic surveillance aptitude test gauging math skill.
• Good interpersonal skills.
• Thorough knowledge of casino games and casino operations preferred.
• Ability to sustain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail oriented.
• Vision correctable to 20/20 with normal color acuity.
• Must be able to sit or stand for prolonged periods of time.
• High school diploma or equivalent.
  
  

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer