We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

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SUMMARY 

Clean and supply 15 guest rooms daily to meet property standards and organize and stock cleaning cart. Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Check climate control, lights, and alarm clock, making adjustments to correct irregularities or report broken items to the Call Center.
• Tidy room in a variety of ways such as emptying trash containers, ensuring remote for TV works, drawing sheers.
• Check room supplies and replace items such as soap, shampoo, writing paper, pens, and tissues.
• Strip the beds and load soiled linen on cart.
• Change bed pads if soiled.
• Replace soiled linens, and provide supply of laundry bags and slips.
• Make beds according to the hotel standards.
• Make up roll-a-ways before being removed from the room.
• Clean glass surfaces such as mirrors and shower walls.
• Dust rooms including fixtures and clean vents.
• Clean ashtrays and replace matches.
• Vacuum carpets, including moving furniture and reporting stains to the housekeeping department.
• Replace bottle tops of items in the bathroom and replaces used glasses.
• Clean and dry wash basins, fixtures, and pipes under basins.
• Clean shower heads and tiles.
• Clean and scrub bathtubs.
• Clean toilets and replace toilet rolls and tissues.
• Sweep and wash bathroom floors.
• Sign in and out for keys, radios or pagers on housekeeper key and pager issue sheet.
• Report and deliver lost and found items to the housekeeping office.
• Verify status of room on Assignment Sheet and note discrepancies.
• Complete room tidies when checking rooms at end of shift and passes assignment sheet to the Housekeeping Manager.
• Return carts to Linen Room, restock supplies used and report shortages to the Housekeeping Manager, and return basket, cleaning supplies, bucket, and master keys to P.M. Manager at the end of the shift.
• Complete special cleaning projects as assigned by Housekeeping Management.
• Attend all departmental and company training programs or meetings as directed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.
• Meet department uniform, appearance and grooming requirements.
• Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.

QUALIFICATION REQUIREMENTS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Including the ability to understand and respond via pager i.e. HOTSOS. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or a minimum of three months related experience.

LANGUAGE AND COMMUNICATION SKILLS

Ability to prepare, read and interpret documents. Ability to write reports and correspondence. Ability to speak and communicate effectively with individuals, team members and guest in person and over the radio. 

MATHEMATICAL SKILLS 

Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

LICENSING

Must be able to qualify for any and all licenses or permits required by local, state or federal law.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to fumes.  

The noise level in the work environment is usually very loud.  Some of the job duties of this position are performed outdoors and employees in this position are therefore occasionally exposed to inclement, hot and cold weather conditions.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer