Group Sales Manager

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

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• Engage in Banquet, Hotel room group sales and promotional activities and build on year over year sales volumes.  This includes engaging previous clients to regain their business, existing clients to assure rebooking, and the promotion of new client bookings. 
• Through active engagement, networking, cold calling, promotional activities, client visitation, and community involvement, work to expand the overall volume of group Hotel room and Banquet bookings year over year. 
• The Sales Manager is responsible for all administrative activities associated with booking outside groups.  This includes client interface prior to and during events, event planning, management of the client contract process, billing, and coordinating the collection of payments from clients. 
• The Sales Manager will work closely with marketing in planning, scheduling, and coordinating all in-house promotional banquet/dining events.   
• The Sales Manager will work with Human Resources in planning, scheduling, and coordinating all in-house team member banquet events. 
• The Sales Manager will work with the F&B Culinary and Front of House Leadership Teams to ensure all details of banquet events have been clearly discussed, vetted, and communicated.  They will assist in the development, design, and posting of Banquet menus on the company’s web site and social media. 
• Participate in regular pricing strategy discussions with the Culinary Team and the VP of Hospitality. 
• Conducts meetings with departmental staff on a regular basis to ensure thorough and timely information flow. 
• Must have the ability to formulate and communicate sales strategies. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. 

• A minimum of 2 years of sales experience is required, preferably in a role requiring significant guest interaction. Related sales experience in a hotel or food & beverage environment preferred. 
• Associates degree or above in Hospitality, Business, or related field preferred. 
• Strong working knowledge of F&B and Hotel operations. Casino knowledge is a plus. 
• Knowledge of food, liquor and labor costing, budget, and Profit and Loss statements required. 
• Exceptional oral and written communications skills are a must. 
• Strong administrative and organizational skills, including the ability to manage multiple tasks.  This includes moderate to excellent computer skills. 
• Ability to work within our systems to create Banquet Event Orders, Sales Contracts, and create hotel room bookings. 
• Must have a valid driver license.  
• The employee must adhere to Cactus Petes guest service standards as described in the Aces of Penn guest service training. 

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer