Banquet Houseman (On-Call)

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

• Set rooms, buffets, and tables according to BEO specifications and Supervisor instructions.
• Handle all guest requests; as necessary, request the assistance of the Banquet Supervisor.
• Ensure that all storerooms are clean, organized, and secured.
• Organize Banquet Rooms to ensure a productive, safe, and energy-conserving work environment.
• Ensure that all unused rooms are set to department’s standards.
• Constantly communicate all concerns to Banquet Supervisor.
• Assist in equipment inventory as scheduled.
• Ensure proper maintenance (cleaning and repair) of all equipment.
• Pick up food from kitchen and return dirty dishes and carts to dish area.
• Ensure hot boxes are properly operating and assist in expediting the food.
• Assist the servers during service by responding to their requests; notify Banquet Supervisor immediately of any difficulties.
• Advise Sales department, Banquet Supervisor regarding equipment needs, rentals, supply needs, and employee staff issues.
• Assist in record keeping and filing.
• Attend staff set-up and technical training on a regular basis.
• Maintain a cooperative, team-like attitude in working with supervisors and fellow employees in all departments.
• Perform all guest contact activities with a cordial, efficient, and professional manner while maintaining a commitment to excellence.
• Adhere to all departmental and Casino-wide policies and procedures.
• Enforce all safety and sanitation procedures including safety guidelines and OSHA requirements.
• Maintain adequate level of security to safeguard equipment inventory.
• Attend all department, full staff, safety, and other meetings and trainings as required by management.
• Work closely with Banquet Management, to assure smooth delivery of all services/events.
• Empty trash and stock bus carts as needed.
• Maintain side stands, cleanliness of banquet area, and stock the prescribed pars.
• Maintains constant awareness of services, promotions, and events offered at the facility and informs guests.

• Must have an outgoing, energetic and enthusiastic attitude
• Must enjoy hosting others
• Must be comfortable initiating conversations and creating a fun environment with our guests
• High School Diploma or GED preferred
• Ability to perform basic math skills: addition, subtraction, division, and multiplication.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to read, analyzes, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Must be able to qualify for any and all licenses or permits required by local, state or federal law.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer