We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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- Continuously monitor tables to assess guests' needs in a courteous manner.
- Other customer service duties required as requested by restaurant supervisor in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.
- Responsible for clearing all tables and resetting them for new seating in accordance with venue standards.
- Responsible for approaching newly seated guests, serving bread, butter, water, etc., in a timely and pleasant manner, working with servers to expedite service at all tables.
- Restock and clean assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards.
- Declare tips through time and attendance system at the end of each shift.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Will provide all necessary training for this position.
- Must have the ability to read, write, and speak English.
- Must have the ability to respond to common inquiries or complaints from guests.
- Must have the ability to read and interpret documents, such as safety rules.
- Must have the ability to perform basic math skills.
- Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
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