We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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Processes transactions with customers related to chip transactions, check cashing, marker issuance/redemption, frontmoney/safekeeping issuance/redemption, coupon redemption, cash back redemption and credit card advance issuance. This position also handles any monetary transactions with all inter-departmental personnel. This is a fast-paced area requiring diversification in job responsibilities.
Essential Functions
- Issue and accept return of banks for all departments in the casino
- Exchange currency and coin for all departments
- Cash-out cocktail and valet employee tips
- Sell chips to gaming guests
- Redeem chips to gaming guests
- Redeem coupons to gaming guests
- issue cage markers to gaming guests
- Redeem cage/pit markers for Credit patrons
- Process personal checks for gaming guests
- Process cash advance checks for gaming guests
- Process cash back vouchers for gaming guests
- Process jackpot payouts for slot department
- Process all taxable documents for jackpots
- Process chips for table fills
- Process chips for table credits
- Adhere to Michigan Gaming Regulation requirements
- Secure and document all recordable transactions made with company assets
- Balance all paperwork associated with department
- Conduct themselves in a professional manner at all times
- Exhibit excellent customer service skills
- Other job-duties as assigned
- Good communication skills
- Understand and comply with state, federal, company and departmental rules, regulations, policies and procedures
- Ability to read, write and communicate verbally in English
- Ability to use adding machine, jet sort, and computers efficiently
- Skills in establishing and maintaining effective working relationships with team members
- Ability to maintain confidentiality of patron information
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
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