Warehouse Assistant Manager - Full-Time

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

We will be moving to a new casino in 2025.  Get in on the ground floor of an amazing opportunity!  

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

• Responsible for supervising all Warehouse staff and the overall daily management of a designated shift.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.  

• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. 

• Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. 

• Assists in oversight process of transferring and transporting all materials to designated locations between and within all user departments such as office furniture, records, recycling, etc, on designated shift. 

• Protects and preserves assets of the company while on designated shift. 

• Assists with inspection of incoming materials against order and specification for correctness and defects and arranges for return of defective material. 

• Assists in ordering needed supplies and equipment, after gaining approval from manager, on designated shift. 

• Ensures designated shift has all necessary tools to complete tasks and that all equipment is in working order. 

• Assists in ensuring OSHA standards are followed on designated shift. 

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.     

• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. 

• Maintains strict confidentiality in all departmental and company matters. 

• This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. 

• Other duties as assigned. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. 

High school diploma or GED is required.

Flexibility to work all shifts including hollidays, nights weekends and overtime as business needs dictate.  

Minimum of two years receiving/distribution or equivalent discipline experience, or equivalent combination of education and experience. Previous experience in receiving/distribution preferred.   

• Must have knowledge of forklift and lift truck and receiving equipment.   

• Must have excellent organizational and communication skills.   

• Must be able to physically perform job duties of all Warehouse/Receiving team members, when emergencies arise. 

• Must be proficient in Microsoft applications (Excel, Word). 

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 

• Must have the ability to operate a manual and automatic transmission automobile. 

• Ability to write reports and business correspondence. 

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 

• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

  While performing the duties of this job, the employee is regularly required to stand and use hands to handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. 

   The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. 

• Ability to work from 6 am. - 2:30 pm as well as flexbility to work additional times as business needs dictate.  

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer