SLOT FLOOR PERSON

 

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

- Actively patrols assigned sections looking for opportunities to be of service to our guests. - Sincerely greets and welcomes all guests on the slot floor. - Celebrates any win by the guests.  - Completes jackpots promptly, accurately, and with a high degree of personalized service; completes verification of paperwork for jackpot payouts.  - Maintains a good relationship with the Cage employees to help execute slot transactions. - Offers assistance to slot playing guests and explains features of the slot machine when necessary, including the ticket in/ticket out technology. - Determines machine malfunctions and identifies appropriate actions; corrects machine malfunctions (e.g. printer errors, bill validators, etc.). - Must keep, maintain the integrity of, and balance cash wallets at the end of shift. - Promotes positive guest relations through prompt, courteous and efficient service.

QUALiFiCATiONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A combination of experience or trained will be considered. EDUCATiON AND EXPERiENCE:  - High School Diploma or equivalent. - Money handling experience a plus. - Casino experience a plus. - Knowledge of principles and processes for providing customer service.   LANGUAGE AND SKiLLS: - Ability to read, analyze and interpret common documentation. - Ability to respond to common inquiries or complaints from employees, regulatory agencies, or members of the staff. - Ability to write and present information to management in a reasonable manner.   MATHMATiCAL SKiLLS:  - Ability to perform normal mathematical computations regarding the implementation of current duties. REASONiNG ABiLiTY: - Ability to define problems, collect data, establish facts, and draw valid conclusions.  - Ability to interpret an extensive variety of instructions and deal with several variables.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

 

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

 

   

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Equal Opportunity Employer