Casino Housekeeping Assistant Manager (FT)

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

• Assist the EVS Manager in supervising all functions of the EVS Department and employees.
• Responsible for assisting EVS Manager in all aspects of staffing, including posting of positions, interviews, hiring, scheduling, performance evaluations and when necessary, disciplinary action and termination.
• Responsible for assisting EVS Manager in all aspects of records maintenance.
• Shares in the responsibility for meeting employee needs including ensuring that all employees have the necessary equipment to perform their job;
• Must maintain high visibility on property; Assist EVS Manager in conducting departmental stall meetings.
• Must lead by example; Provide coaching as appropriate to assist EVS Leads and employees in reaching their full potential as a member of the EVS team.
• Must ensure effective communication of all departmental/Company information to staff.
• Ability to manager per company policies, all regulatory requirement and CBA; Assist Supervisors in understanding a Union environment and contract obligations
• Review and approve all supply orders and equipment maintenance.
• Create a positive, professional work environment emphasizing a teamwork approach and effective communication.
• Maintain professional conduct and appearance.
• Responsible for ensuring compliance with company policies, procedures, laws, regulatory requirements, including required trainings.
• Assist with general cleaning and maintenance duties, as required.
• Regular and predictable attendance is required. Must be flexible; Shift work, weekend and holiday work schedule required as deemed necessary by the Manager.
• Responsible for timely completion of monthly reports and schedules.

• Must possess a minimum of 5 years Environmental Services Supervisory experience
• Must have a thorough knowledge of all cleaning procedures, equipment and supplies
• Must demonstrate critical thinking skills; demonstrated ability to make sound decisions, problem solve and effectively handle employee issues.
• Must demonstrate keen attention to detail.
• Must possess strong organizational skills and have the ability to multi task to meet deadlines.
• Must be able to effectively communicate both oral and written
• Must demonstrate a working knowledge of OSHA requirements and ensure department adherence to safety procedures.
• Basic Math skills and a working knowledge of MS Office programs
• Must have the ability to review & present statistics regarding Casino cleaning performance
• Must be able to obtain and maintain PA Harness License and Pennsylvania Gaming Control Board License, and remain current with all required training and/or certifications.
• Must be able to stand/walk unassisted for duration of shift.
• Must be able to work indoors and/or outdoors and in various weather conditions
• Must be able to bend, stoop, grasp and reach to and from the floor level and above head
• Must be able to climb ladders and stairs
• Must be able to work in typical casino environment, which may include confined spaces, high above the ground, such as catwalks, noisy, smoky, hot and/or cold, and dimly lit areas.
• Must have good hand/eye coordination and manual dexterity
• Must be able to work with and around stains, paints and various chemicals
• Must be able tosafely use hand and power tools relative to the industry
• Must have a normal sense of smell, touch and sound
• Must have hearingwithin normal range.
• Must be able to distinguish letters, numbers and symbols
• Must have a normal range of vision, including absence of color blindness
• This environment is a 24/7/365 day entertainment venue. Must be able to work flexible hours and shifts, including nights, weekends and holidays
• Must be dependable with regard to attendance and punctuality

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer