Cage Assistant Shift Manager

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

• Supervise/Manage all cage and vault cashiers:  Train, oversee, evaluate, schedule, and counsel.
• Assist in handling customer problems.
• Prepare/review currency transactions reports.
• Verify vault accountability at end of shift.
• Verify credit line availability.
• Work as a cashier and/or in main bank as needed.
• Monitor the cage cashiers and the main bank.
• Review of multiple transactions logs for accuracy.
• Assist cage cashiers as needed.
• Verification of main bank and window cashier drawers.
• Monitoring of cashier breaks.
• Authorizing checks.
• Assist with new hire training.
• Prepare fills and credits for live games when acting as cashier/banker.
• Prepare jackpots when acting as cashier/banker.
• Prepare customer deposit and safekeeping log.

• Provide positive communication and use Red Carpet Service skills with every patron and co-worker.
• Perform duties in a safe manner; report any potential safety hazards to management staff.
• Act as Cage Shift Manager as needed.
• Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

• Must be 21 years of age
• Read, write legibly, understand and speak English
• Able to tolerate second-hand smoke, noise, bright lights
• Able to work at a fast pace in often crowded/noisy environment
• Must meet professional appearance standards as prescribed by company policy.
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Cast Member is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The Cast Member is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The Cast Member must be able to lift and/or move up to 50 lbs.

• Associate’s degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer