We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent required. 1 year released independent practice on your own.
LANGUAGE SKILLS
Excellent communication skills both written and oral. Ability to read, analyze, interpret and comprehend documents, instructions, and correspondence/memos. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers or staff, customers and the general public.
MATHEMATICAL SKILLS
Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.
REASONING ABILITY
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Possess and maintain the following certifications:
Must obtain licensing with the West Virginia Racing Commissions every year of employment. Must possess a valid driver’s license for the state in which you reside. In addition to the pre-employment background check, this position will be subject to periodic checks of your driving record in order to determine your continued suitability to drive company and/or patron vehicles. You must be able to operate a company vehicle.
OTHER QUALIFICATIONS
Must be a minimum of 21 years of age. Working knowledge of the Incident Command System.
Proficiency in Microsoft Office applications such as Outlook; Word; Excel & Access. Knowledge of office machines is required including personal computer, copier, fax, calculator,etc.. Champion of Red Carpet Customer Service and building positive team spirit. Must be diplomatic and tactful and have the ability to deal effectively and interact well with employees. Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must be able to:
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee will be working in and around large crowds; in an outside environment (including inclement weather such as snow, wind, rain, ice, lightning) as well as in an environment where smoking is permitted and higher than normal noise levels. Will be exposed to: loud noises such as ambulance sirens and horns; airborne particles such as dust, pollen and animal hair; and, controlled, loose, injured, or panicked thoroughbred horses.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
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