Count Team Assistant Manager

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

Your daily responsibilities include:

• Responsible for fostering a fun environment
• Responsible for being a gracious host to all guests and co-workers
• Responsible for promoting a positive influence in the community and participating in company-sponsored events
• Directly supervise Count Team front line Team Members
• Oversees the entire drop and money room operations
• Verification of loose and bundled money and reconciles count to gaming systems
• Verifies, monitors, and reconciles distribution of bill acceptor cash boxes.
• Ensures count team comply with all department and company policies, procedures, internal controls and government regulations.
• Ensures compliance with all department and company rules, regulations, policies, procedures and internal controls including government rules and regulations.
• Safeguard company assets
• Prepares all necessary paperwork to support and reconcile all money and vouchers collected and counted. Demonstrates and provides outstanding customers and employee relations at all times.
• Responsible for departmental purchasing, management/inventory of supplies and office equipment maintenance such as monthly meter readings.
• Maintains strict confidentially of all files, communications and information
• Reward, recognize, coach and counsel department employees.
• Facilitate and support departmental and company changes

To be successful in this position it will require the following skill set:

• Must have an outgoing, energetic and enthusiastic attitude
• Must enjoy hosting others
• Must be comfortable initiating conversations and creating a fun environment with our guests
• Must be 21 years of age or older
• Must have an associate degree or at least three (3) years related cash operations.
• Good verbal & written communication skills, must be fluent and literate in English
• Ability to work under pressure in a fast-paced environment with multiple priorities
• Capacity to work independently with minimal direction
• Must be able to listen and respond to visual and aural cues
• Knowledge of the hotel/casino industry a plus
• Teamwork – ability to work collaboratively within the outlet for effective day to day operations
• Compliance with all regulatory, governmental, and safety requirement
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
• Knowledge of and compliance with department, property and company policies and procedures
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 75 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer