Sales Manager

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

MAJOR JOB DUTIES:  Duties include, but are not limited to the following:

• Qualify convention incoming business opportunities (leads) (10-50 peak rooms) resulting in closing contracts to maximize revenues and drive customer loyalty to meet goals.
• Meet and exceed revenue goals by prospecting, making sales calls, entertaining, and conducting site inspections using persuasive verbal and written communication
• Identify and develop opportunities to maximize revenue by selling all facets of the hotel.
• Qualify and responds timely to assigned leads and follow through on commitments.
• Maintain account base of business through on-property customer meetings and identify repeat business opportunities
• Understand the overall market- competitors’ strengths and weaknesses and how to sell against them
• Ensure that business is turned over properly and in a timely manner for quality service delivery
• Accurately forecast and report sales pipeline

The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent in this job.

EXPERIENCE:  3 years or relevant experience as an Executive Meetings Sales Manager, Sales Coordinator, or Group Reservations.

EDUCATION:    Bachelor's Degree or 5 years of equivalent work experience. 

SKILLS:   Organizational skills to function effectively under time constraints, within established deadlines, and attention to detail; possess excellent written, verbal, and interpersonal communication skills; knowledge of Word, Excel, PowerPoint, Outlook, and Delphi; ability to negotiate, sell, and influence clients and hotel guests; excellent customer service skills; must enjoy working with the public; maintain confidentiality of sensitive information; ability to present self in professional, pleasant, confident, and well-groomed manner; skills in establishing and maintaining effective working relationships with staff and other departments.

CERTIFICATE/LICENSE: None

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer