Security Assistant Shift Manager

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Argosy Casino Hotel & Spa is currently looking for an Assistant Security Shift Manager to join the team.   Your daily responsibilities include:

Assist the Security Manager in achieving and maintaining departmental goals on assigned shifts. 

Direct all Security activities 

Monitors activity regarding Gaming Commission regulations and company policies 

Handles compliance matters related to the Security Department.

Supervise, train, and coordinate staff  - Monitors incident reports, ensures accurate and effective handling, and initiates the investigation process 

Develops implements and maintains required internal and external reporting procedures. 

Monitors exclusion list and ensures effective enforcement where appropriate.

Operates a motorized vehicle.

Monitors facilities and department expenses.

Keep Security Manager apprised of all incidents regarding guests and employees

To be successful in this position it will require the following skill set:

Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university preferred

Strong leadership, supervisory and interpersonal skills - Must be proficient in Microsoft applications (Excel, Access, Word)

Effective communication (written and verbal)

Previous experience in Security or law enforcement, prefer 3 years of broad knowledge of Casino rules and regulations, policies and procedures.

Familiar with the operation of communications and camera equipment on property.

Able to handle stressful situations dealing with the general public

Strong analytical, oral and written skills

Need tact when dealing with difficult customers

Bend, jump, twist, crouch, grip and carry heavy loads

Run on level surfaces, as well as, up and down stairs

Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations

Ability to effectively and efficiently move around all work areas including walking and standing - Required to initiate positive interactions with guests and employees - initiate interactions rather than wait for a guest to approach 

Pro-actively encourage guests and employees to have fun to enhance their experiences

Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer