Director of Security

Job ID
2025-127796
Property
Plainridge Park Casino
Location
US-MA-Plainville
Type
Regular Full-Time
Category
Security/Surveillance/EMT

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

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We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

  • Responsible for fostering a fun environment
  • Responsible for being a gracious host to all guests and co-workers
  • Responsible for promoting a positive influence in the community and participating in company-sponsored events
  • Responsible for managing the daily operations and directing the activities of the Security department to ensure goals and objectives are achieved
  • Monitors and has unlimited access to table drops, slot drop boxes, player services, pit podium stored table boxes, card and dice room, and marker storage
  • Counsels, guides and instructs personnel on the proper performance of their duties. Performs the function of hiring, training, developing employee’s skills, and termination, reviewing employee’s performance and administering discipline
  • Responsible for the preparation and coordination of the annual budget, including the monitoring of facilities and expenses
  • Develops implements and maintains required internal and external reporting procedures. Cooperates with federal, state and local law enforcement agencies of mutual concern
  • Enforces all gaming laws and regulations which apply to the functions and duties of the Security Department
  • Responsible for providing exceptional ACES Customer Service to all guests

BRING US YOUR BEST.

  • Must have an outgoing, energetic and enthusiastic attitude
  • Must enjoy hosting others
  • Must be comfortable initiating conversations and creating a fun environment with our guests
  • Must be a minimum of 21 years of age
  • Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university
  • Five to seven years casino security and/or law enforcement experience
  • Three years of supervisory experience
  • Must be proficient in Microsoft applications (Excel, Access, Word)
  • Must possess thorough knowledge of casino security
  • Knowledge of al gaming laws and regulations for Security department
  • Effective communication skills (written, verbal and presentation)
  • Ability to display professionalism when dealing with difficult guests
  • Strong leadership, supervisory and interpersonal skills
  • Effective analytical skills as demonstrated in timely and appropriate issue resolution
  • Must be able to run on level surfaces, as well as up and down stairs
  • Respond to visual and aural cues
  • Ability to operate efficiently and effectively in a mentally and physically stressful environment
  • Must have valid driver’s license with clean driving record
  • Must be able to obtain any applicable licensing required to be in compliance with policies and procedures (i.e., Gaming)
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

 

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

 

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Equal Opportunity Employer

 

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