Lead Slot Technician

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

We will be opening up a new casino in 2025 - get in on the ground floor of an amazing opportunity!  

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

SUMMARY

Maintain and repair electrical and mechanical devices on electronic gaming devices, kiosk machines and signage.  Direct front line team members.  Diagnose and repair electronic board malfunctions within the limits of accepted practice.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and  team members.
• Assign daily duties to slot technicians, and oversee assignment completion
• Keep Department Supervisor informed of any slot technician performance issues
• Provide and assist in slot tech performance evaluation.
• Diagnose and repair electronic components or wiring problems.
• Diagnose repair and program progressive signs.
• Respond to calls for assistance, troubleshoot and resolve electrical and mechanical malfunctions.
• Perform preventative maintenance on slot machines as directed.
• Assist slot supervision in the resolution of guest disputes regarding malfunctioning equipment.
• Clean slot machines.
• Test and debug equipment functioning following maintenance work according to the Illinois Gaming Board.
• Direct the relocation, conversion of, or installation of equipment.
• Responsible for the training of front line team members.
• Must be able to lift 50 pounds, and team lift 400 pounds
• Always conduct self in manner that reflects positively on the Hollywood Casino and encourage others to do the same.
• Other duties as assigned.

• Equivalent to two years of college with a thorough knowledge of electronics. 
• Two - three years slot repair experience is preferred. 
• Must be at least 21 years of age. 
• This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and  team members.
• Must understand and speak the English language.
• Ability to work all shifts including evenings, weekends and holidays.  

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer