Dual Rate-Slot Supervisor

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for supervising the activities of Slot personnel and ensuring the profitability of the operation during an assigned shift. - Schedules, trains, motivates, evaluates, and supervises staff in order to ensure that employees receive adequate guidance and resources to accomplish established objectives. - Establishes and monitors standard operating procedures, guidelines, and objectives; and maintains administrative processes. - Ensures efficiency of slot machines and related gaming equipment during assigned shift. - Verifies jackpot payouts, when applicable, in accordance with established procedures. - Maintains appropriate staffing in order to maintain efficient operation of the Slot floor. - Assists with service light calls according to established procedures. - Supervises the operation of slot machines to ensure machine security, compliance with established departmental policies and guidelines, and adherence to gaming regulations. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.

- High School Diploma or equivalent required. - Minimum one (1) year of experience in Slots required; prior supervisory experience strongly preferred, but not required. - Must be familiar with Slots operations. - Must have excellent written and verbal communication skills; must be fluent and literate in English. - Must be knowledgeable of applicable state gaming laws and regulations. - Ability to maintain a high level of confidentiality and professionalism. - Must be proficient in Microsoft Office applications and have knowledge of Slots operating systems. - Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. - Ability to work collaboratively and communicate effectively with team members at all levels of the organization. - Highly organized and detail oriented. - Must have basic math skills, including the ability to add, subtract, multiply, and divide. - Ability to work any shift or hours, including nights, weekends, holidays, and overtime.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer