Banquet Set Up - On Call

Don’t just work. Work Happy.

A career in gaming? Hollywood Casino Joliet we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

• Maintain a professional appearance at all times, clean and well groomed as per standards.
• Maintains cleanliness of events by picking up objects from floor and vacuuming before each function.
• Obtains BEO from manager for proper set-up diagrams or instructions.
• Set tables per instructions with adequate amount of apace between chairs and other tables.
• Put table liner on tables and skirt tables. If liners are dirty, take to wardrobe department to be cleaned.
• Set bars in location as described on BEO.
• Cloth and skirt bar tables.
• Set and or take down dance floor.
• Set and skirt stages and risers.
• Cloth and skirt any table that is being used for registration, AV equipment, raffles, etc.
• Complete BEO by setting properly working microphones, AV equipment, podiums or anything else requested by the guest.
• Set and skirt buffet tables.
• Set chaffing pans on buffet line and assist servers in positioning them on the line.
• Pull banquet requisition, inform manager if equipment needs to be ordered.
• At end of function, stack all chairs and return chaffing pans to storage.
• During function, help facilitate movement of dirty dishes to utility; scrape plates, rack up glassware and sort silverware.
• During a plated function, plate up trays of food for the servers.
• During a buffet, facilitate food to buffet line to servers. Contact cooks when 1 pan of food is left in warmer.
• Responsible for organization of all storage areas
• Reports to work as scheduled in uniform.
• Knows and adheres to all pertinent company rules, processes and procedures.
• Stores and maintains all equipment in proper fashion.
• Answer guest questions when approached.
• Exhibit a good attitude towards guest and fellow employees.
• Perform any other duties as requested by the supervisor to satisfy the needs of the customer and Hollywood Casino Joliet Corp.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Work quickly and under minimal or independent supervision.
• Lift, carry push and pull in excess of 75 lbs.
• Maintain excellent relations with co-workers.
• Communicate both verbally and written in English.
• Ability to focus and maintain attention and complete tasks despite frequent stressful, emergency, critical or unusual interruptions.
• Interact in courteous, professional and rapid manner with all guest and staff.
• Respond quickly to all guest or staff requests.
• Perform a variety of duties, often changing from one task to another without loss of efficiency or composure.
• Maintain safe, clean and organized work areas and storage facilities.
• Must be able to stand and exert fast paced mobility for periods of up to 4 hours in length.
• Must have a good sense of balance, be able to bend and kneel.
• Ability to be self directed and make decisions.
• Ability to work well as part of a team.
• Ability to work evenings, weekends and holidays.  

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer