MARKETING REPRESENTATIVE

Job ID
2025-131370
Property
Retama Park
Location
US-TX-Selma
Type
Seasonal
Category
Marketing & Entertainment

WE LOVE OUR WORK.

The following and other duties may be assigned as necessary:

  • Assists and supports the Marketing Department with promotions and events on select shifts by performing various duties to support customers’ visits and/or events.
  • Answers phone calls and proactively assists customers (internal and external) with their concerns
  • Welcomes patrons, confirming, counting, balancing and distribution of any promo items.
  • Light clerical work to include but not limited to; envelope stuffing, filing, and copying.
  • Assists guests by directing them to appropriate areas and contact department for guest needs.
  • Maintains up-to-date information of events to ensure guests will receive accurate and prompt information when requested.
  • Responsible for educating patron’s on the value of the loyalty program; assists patrons with questions as they relate to the property and loyalty program.
  • Work in conjunction with other departments on an as needed basis.
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
  • Adheres to all company, state, and regulatory policies and procedures.
  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

BRING US YOUR BEST.

  • High school diploma or GED required; one year of customer service experience; or equivalent combination of education and experience. Marketing experience preferred.
  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Must be proficient in Microsoft applications (Excel, Word, and Outlook).
  • Must have an outgoing, energetic and enthusiastic attitude.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Must be comfortable initiating conversations and creating a fun environment with our guests.   
  • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

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