Finance Operations Controller

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

• Responsible for supervising staff and the overall daily management of the Cage Operations, Count Room, Revenue Audit, and invoice Processing/inventory Control departments. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.
• Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.
• Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.
• Establishes, or recommends to management, major corporate economic strategies, objectives, and policies for the property.
• Prepares monthly financial statement in accordance with GAAP, including review and Audit of account analysis, cash management, and revenue Audit.
• Ensures timely Audits of revenue accounting.
• Prepares reports which summarize and forecast company business activity and financial position in areas of income, expenses, and earnings based on past, present, and expected operations.
• Provides management with timely review of organization’s financial status and progress in its various programs and activities.
• Directs determination of depreciation rates to apply to capital assets.
• Advises management on desirable operational adjustments due to tax code revisions.
• Arranges for Audits of property’s accounts.
• Prepares reports required by regulatory agencies.
• Examines accounts and records and computes taxes owed according to prescribed rates, laws, and regulations.
• Completes form for tax refunds; ensures that the property complies with tax payment, information reporting, and other taxing authority requirements.
• Collects and analyzes records of present and past operations, trends and costs, estimated and realized revenues, administrative commitments, and obligations incurred to project future revenues and expenses.
• Maintains Financial Accounting, Accounts Payable, Fixed Asset, Payroll, and CDS systems which provide control of revenues and expenditures.
• Develops and implements cost control measures.
• Advises management on matters such as effective use of resources and assumptions underlying budget forecasts. - interprets budgets to management.
• Works with management in strategic planning or new product development.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for the overall achievement of departmental customer service goals.
• Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM.
• Maintains strict confidentiality in all departmental and company matters.

- Bachelor's degree (B.S.) in Accounting from an accredited four-year college or university; or four to ten years of related experience; or combination of education and experience. CPA licensed preferred, but not required. - Must have excellent written and verbal communication skills; must be fluent and literate in English. - Ability to maintain a high level of confidentiality and professionalism. - Must be proficient in all Microsoft Office applications and have knowledge of financial software systems. - Ability to read, analyze, and interpret various metrics, financial reports, legal documents, business periodicals, technical procedures, and governmental regulations. - Ability to write reports, business correspondence, and procedure manuals. - Must have ability to work efficiently in a team-oriented environment. - Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. - Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. - Must have excellent decision-making, problem-solving, and analytical skills. - Ability to work collaboratively and communicate effectively with team members at all levels of the organization. - Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. - Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer