Assistant Director of Food & Beverage

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

• Assists with all Food & Beverage operations.
• Develops people to provide exceptional service, products and value to our guests while maximizing profitability.
• Able to think strategically and operationally about factors such as: pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to overall Food & Beverage products. 
• Able to develop financial, business and capital expenditure plans that are consistent with the overall strategic positioning of the property.
• Can respond to changes in planning assumptions and alter plans as necessary.
• Can formally present updates to plans and provide appropriate explanations and solutions to variances.
• Provides leadership and demonstrates behavior that is consistent with the Code of Conduct.
• Ensures that the receiving, holding and issuance of products are within the quality and control standards.
• Tie operational challenges to strategic direction and the ability to be effective in a large organization with dual property responsibility.
• Assist in designing and engineering menus.
• Enforces all regulatory, internal controls, policies and procedures for compliance.
• This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 
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• • Knowledge of food cost and labor analysis.
  • Knowledge of all phases of Food & Beverage and Casino Beverage administration, cost control and familiarity of all food and beverage services is required.
  • Must be proficient in Microsoft applications (Excel, Access, Word, Outlook)
  • Manages work procedures and expedites workflow.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
  • Other duties, as needed.

   

  Supervisory Responsibilities: This job has supervisory responsibilities.                                     

  • Assists with all staff development and training programs.
  • Responsible for rewards and recognition program to maximize employee engagement.
  • Assists with team members within department and delivers constructive feedback to employees in regard to performance.
  • Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning, and directing work) to meet business needs.
  • Determines work procedures and expedites workflow.
  • Responsible for employee performance (disciplining, coaching, counseling).

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer