SURVEILLANCE TECHNICIAN

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

• Maintains operation status of all cameras and monitors including multi-plexers, quads, splitters, switchers, CPU alarm interfaces and other related equipment
• Establishes and maintains relationships with outside vendors for the cataloging of all equipment that needs outside servicing and communication
• Maintains and programs the operating functions of the surveillance and security system matrix (the physical equipment that controls the interface and operation of the various individual pieces)
• Cooperates with management in the suggestion, design and installation of all projects (hardware) as required by business needs including but not limited to games, slots, food & beverage, security, investigations and state mandates
• Keeps abreast of state gaming rules and regulations and the company’s written System of Internal Controls regarding the performance of the surveillance department
• Stays current on industry trends and technological advances that may affect present system, department and company needs

• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university
• Three years experience within this technical field
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Ability to be contacted after hours or need to be available on an on call status and be able to respond quickly during emergency situations
• Ability to communicate effectively, in both verbal and written form, with customers, outside contacts, and all levels of employees
• Ability to read and write accurate and factual reports and support documents
• Ability to lift, push, and pull cables and equipment weighing up to 50 lbs and effectively and efficiently move around work areas
• Must be able to work with various tools used in the electronic, cctv, computer and electrical/mechanical fields including but limited to working on ladders, lifts and in crawl spaces
• Knowledge and understanding of electronic, video, and alarm functions
• Knowledge and understanding of computers, report writing and document management
• Excellent verbal and written skills with the ability to read and write concise and factual reports
• Understanding of property and department policies and procedures
• Ability to maintain strict confidentiality in all facets of work environment
• This knowledge and these abilities are typically acquired through the education in technical schools, on the job experience in surveillance
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer