EVS Manager

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

- Responsible for supervising and managing staff in the EVS Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.

- Responsible for overall day-to-day cleaning of the Casino property, as well as ensuring deep cleaning activities are performed with minimal impact to operations.

- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.

- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.

- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.   

- Responsible for high level of quality service standards in all areas of responsibility.

- Responsible for ordering needed supplies and equipment.

- Responsible for ensuring department has all necessary tools to complete tasks and that all equipment is in working order.

- Makes final decision in regards to completed work ensuring it meets established standards

- Responsible for ensuring OSHA standards are followed.

- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.

- Maintains strict confidentiality in all departmental and company matters.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.  

- Bachelor's degree (B.A./B.S.) in related field from four year college or university; two to four years related experience and/or training; or equivalent combination of education and experience.

-Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.

- Comprehensive knowledge of OSHA standards.

- Ability to write reports, business correspondence, and procedure manuals.

- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

- Must be able to perform the physical job duties of all EVS team members in times of emergencies.

- Must be able to operate all standard EVS equipment, including, but not limited to: vacuum cleaners, floor machines, carpet extractors, computer, copy machine, mop, broom, and hand held radio operation.

- Must be proficient in Microsoft applications (Excel, Word, and Outlook).

- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer