HR Coordinator

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

• Provides assistance in all areas of HR, including employment, communication, team member events, and record retention. 
• Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked. 
• Handles Team Member questions/requests and escalate issues as appropriate to ensure prompt resolution. 
• Performs administrative duties, including maintaining employee records, data input and research, preparing reports, ordering office supplies, team member/vendor badges, gaming licensing and renewals, etc. 
• Assists in coordinating and facilitating Talent Audition and New Hire Orientation.
• Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters, and property communications. 
• Maintains an upbeat and positive attitude as well as a professional, courteous, and friendly demeanor with all team members, applicants, and guests.
• Assists with design and execution of engagement, wellness, and retention events. 
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. 
• Responsible for ensuring the compliance with all local, state, and federal regulations within area of authority and reporting potential issues to management.

• High School Diploma or equivalent required, college degree preferred. 
• Minimum one year of experience in a customer service position is required; previous experience working in Human Resources is desired.
• Proficient computer skills including Microsoft Office software (Word, PowerPoint, Excel, and Outlook); iCiMS and UltiPro experience a plus. 
• Excellent verbal and written skills. 
• Ability to maintain confidentiality of sensitive information. 
• Ability to multi-task and problem-solve.
• Excellent organizational skills, presentation skills, and ability to work independently and collaboratively. 
• Exceptional customer service focus including attention to producing quality results. 
• Must approach team member questions and concerns in a caring, confidential, and helpful manner. 
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer