Back Server (FT)

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Adhere to HCP as well as all Food and Beverage Policies

• Greets guests with a warm, friendly smile and greeting.

• Must deliver ACES Guest Service to every guest during all interactions

• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs.

• Committed to consistently delivering the highest quality of food & service to local and international guests in order to ensure repeat visits.

• Demonstrate and exhibit characteristics and behavior in accordance with Property and Departmental Service Guarantees, and Property Core Values.

• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.

• Carries dirty dishes from dining room to kitchen.

• Wipes table tops and chairs in accordance to departmental Health Standards.

• Sets tables with silverware and glassware.

• Replenishes supply of clean linens, silverware, glassware, and dishes in dining room.

• Assist server with guest’s dining experience.

• Completes work assignments for opening and closing duties.

• Complete any task assigned by dining room manager, chef, or supervisor.

• Performs other duties as may be assigned by department and/or company management.

• Maintains valid MD lottery license, Food Handlers permit and TIPS certifications

QUALIFICATIONS:

• Minimum of 18 years of age.
• High School diploma or equivalent and one-year related experience and/or training, or equivalent combination of education and experience.
• The ability to read and write in English and have good verbal communication skills.
• Basic math skills, such as adding, subtracting, fractions, decimals, percentages, etc.
• The ability to frequently lift and/or move between 5-25lbs.
• The ability to occasionally lift and/or move more than 25lbs.
• Must qualify for a license with the Maryland State Lottery Agency and meet any credentialling requirements of the Maryland Gaming Control Board.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer